Now Hiring - Snow Account Manager in Boylston, MA

Job Description:

LEI Corporation located in Boylston, MA has been serving commercial properties throughout southern New England with the highest quality service of landscape and site construction since 1987. LEI is looking for an experienced professional who is self motivated, extremely organized, and detail oriented to join our team.

Key Duties:

The Snow Account Manager/ Area Supervisor serves as the primary contact for their assigned customers, and providing direct and indirect supervision for assigned crews.

• Individuals will be responsible for interfacing with contractors and vendors in a professional manner.
• Consistently and effectively coordinate, plan, and execute projects that support your teams internal strategy and timelines
• Manages and tracks individual projects and follows up to make sure they are completed
• Serve as our clients primary contact to ensure customer satisfaction and outstanding quality of work.
• Oversee a portfolio of snow accounts
• Deliver excellent customer service and conflict resolution
• conduct client meetings and site walk-throughs, upselling present opportunities for enhancements and ensure operations are meeting quality and safety standards.
• Maintains accurate and honest records such as contact reports, status reports, dashboards, etc.
• Manage and update sales pipeline and obtain proper approval prior to performing any out-of-contract work.
• follow proper corporate procedures to ensure timely billing of completed jobs
• Experienced in the use of Microsoft Office and the ability to learn industry programs quickly
• Prepares reports and analyses setting forth progress, trends and appropriate recommendations or conclusions

Flexibility:

The core business hours that you work may change based on business needs and weather related events. Must have 24/7 availability during Snow and Ice Events and/or Storms.

Preferred Experience:

• experience managing commercial accounts
• experience working in the Commercial Snow and Landscape Industry

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance